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Your Privacy

At My Pensacola Credit Union, your privacy is a top priority. This notice describes how we protect the privacy of your personal information. Throughout this notice, the word "information" refers to personal information about you that may not be publicly available. 

We collect information about you and our former members from the following resources: 

  • Applications and other forms you submit to us;
  • Your transactions with us, our affiliates, or others;
  • Access to our eBranch;
  • Representations made by other people regarding an employment; credit or other relationship with you; and
  • Consumer reporting agencies.

We may disclose all of the information that we collect, as described about you and our former members to the following types of third parties:

  • Financial service providers, such as those that provide mortgage, credit card, and insurance services.
  • Nonfinancial companies such as mailing services and ATM network services.

We may disclose all of the information we collect, as described above, to companies that perform marketing services on our behalf or to other financial institutions with whom we have joint marketing agreements. To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality and limit the use of the information we provide to them. We may also disclose information about you under other circumstances, as permitted or required by law. 

We restrict access to information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal and state laws and regulations to guard your information.

Online Privacy

My Pensacola Credit Union is committed to protecting the privacy of our members.  In general, you can visit us on the World Wide Web without disclosing who you are or revealing any information about yourself. These are several areas; however, that will collect certain information about you and we want you to know how we handle that information.

If you visit our website, My Pensacola Credit Union collected and stores information on the domain you use to access our website, the Internet address of the site from which you linked directly to the site and the date and time of your visit.  This information is used to measure the number of visitors to the various pages on our site to better serve our membership.

If you send an e-mail, My Pensacola Credit Union collects and stores personally identifying information in order to process your e-mail, form or application. This information is not sold to any third parties. Due to the volume of e-mail activity, these messages are deleted after they are answered or completed.

If you visit a secure site, such as home banking, you will be asked for personal identification numbers or information which will give you access to the member only section of our website. This information enables My Pensacola Credit Union to regulate entry to the member only portions of our website and to measure member usage. Any identifying information gathered is not sold to third parties.

If you link to another site from any of our pages, you are leaving our site pages, and we cannot be held responsible for any information that may be gathered at a linked site. We make every effort however, to ensure that all linked sites follow similar privacy policies as ours to offer you maximum security and privacy.

Privacy Disclosure

View our disclosure here.

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